Wilmington · October 2026
Wilmington Metro NOI Recovery Plan
Closing the gap to budget — owned, item by item
(pending — no P&L feed yet for this market; framework only until data lands.)
The plan
(pending — where we are vs. last year, and the field plan to move it.)
The plan
(pending — cancel rate vs. last year, and what's driving it.)
The plan
Praise + clarity of standards
Target: 10 points per job, every day.
(pending — praise + clarity on standards moves this — not tooling. )
(pending — no P&L feed yet for this market; framework only until data lands.)
The plan
(pending — estimated reduction plan from current RPH/OT to budget.)
OT — Certified teammates above the line
(pending — no P&L feed yet for this market; framework only until data lands.)
The Path Back
(pending — no budget/P&L feed for this market yet.)
COMMIT — MONTH 1
(pending)
(pending)
TARGET — FULL EXECUTION
(pending)
(pending)
STRETCH — + ADVERTISING FIX
(pending)
(pending)